At CarTrazi, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our websites, mobile applications, products, and services (collectively referred to as “CarTrazi Services”). By using CarTrazi Services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of personal information to enhance your experience with CarTrazi Services:
a. Information You Provide
- Name, email address, phone number, and delivery address.
- Payment information, including credit/debit card details (processed securely).
- Account credentials, including username and password.
- Product reviews, feedback, and communication with our support team.
b. Automatic Information
- Device information such as IP address, browser type, and operating system.
- Usage data, including pages viewed, time spent, and interactions with CarTrazi Services.
- Location information, if you grant permission via your device settings.
c. Information from Third Parties
- Updated delivery and contact details from shipping carriers.
- Payment confirmations from payment processors.
- Publicly available data or information shared with our marketing partners.
2. How We Use Your Information
CarTrazi uses your personal information for the following purposes:
- To Provide and Improve Services:
- Process and fulfill orders, returns, and replacements.
- Deliver personalized product recommendations.
- Enhance user experience through troubleshooting and feature development.
- Communication:
- Respond to your queries via email, phone, or chat.
- Send important updates about orders, services, or policy changes.
- Marketing and Promotions:
- Deliver customized advertisements based on your preferences.
- Inform you about special offers, discounts, and upcoming features.
- Legal Compliance:
- Meet legal and regulatory requirements.
- Prevent fraud, misuse, and security breaches.
- Analytics:
- Analyze user behavior to optimize our platform and services.
3. Sharing Your Information
We do not sell your personal information. However, we may share it under the following circumstances:
- With Service Providers: To fulfill orders, process payments, and deliver packages.
- With Marketing Partners: To send promotions and tailor advertising.
- For Legal Reasons: To comply with laws or enforce our terms of service.
- During Business Transfers: If CarTrazi undergoes a merger or sale, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to:
- Recognize your browser and store your preferences.
- Measure website performance and user engagement.
- Deliver targeted ads.
You can manage or disable cookies through your browser settings, though this may impact certain features of CarTrazi Services.
5. Your Privacy Choices
You have control over your personal information:
- Access and Update: View and update your account information via your profile settings.
- Opt-Out: Unsubscribe from marketing emails or promotional messages.
6. Data Security
We implement robust security measures to protect your information:
- Encrypted data storage and secure transmission protocols.
- Access controls and monitoring to safeguard against unauthorized access.
- Regular audits and security updates to ensure compliance with industry standards.
7. Children’s Privacy
CarTrazi Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Data Transfers
Your information may be stored and processed in locations outside your country. By using CarTrazi Services, you consent to such data transfers in compliance with applicable laws.
9. Changes to This Privacy Policy
CarTrazi reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication channels.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Customer Care: xxxxxxxx
- Email: customersupport@cartrazi.com
Your trust is vital to us. Thank you for choosing CarTrazi.